Crush Your Microsoft Certification Exams
Pass your exam with a quick and comprehensive learning experience.

Access your material by going to lms.syngresscertification.com or by logging into SyngressCertification.com and clicking on the My Training button.

We offer full Support, which you can access the following ways:

• Email S&Tonlinecourses@Elsevier.com
  • Please put "Syngress Certification" in the subject line of your email and include your name and a full description of your issue
• Phone: 800-401-9962 (toll-free) or 314-995-3200

The Complete Prep Kit is our total solution and includes the Online Training Course, Study Guide, Practice Exams, and Quick Test, so we know you're getting the most through preparation possible and will be successful with it.

We offer a 100% money back guarantee to everyone who buys and uses our Complete Prep Kit product. If you use the Complete Prep Kit product and are not successful in passing the Microsoft certification exam after two attempts, we will give you a full refund. The money back guarantee does not apply to products other than the Complete Prep Kit.

You will have access to the material you buy for one year.

Please contact us at elearning@elsevier.com.

Yes, we do. Please contact us at elearning@elsevier.com for a quote.

We certainly do. Please contact us at elearning@elsevier.com.

When you buy a full Online Training Course, you get a self-paced, 100% online course that you can access from any Web browser. The Online Training Course provides you with 8-12 hours of intense instruction that prepares you for the entire Microsoft certification exam. You can also purchase 1-hour short courses separately; these are taken from the full Online Training Courses.

If you buy one of our eight full Online Training Courses, which are included in the $180 Complete Prep Kit or sold separately for $120, each course provides 8-12 hours of instruction, though many customers spend 40 or 50 hours or more over several weeks or months. You can also purchase 1-hour short courses individually, and many customers will spend 5-10 hours or more on these individual units.

Yes, the Online Training Courses come with a very detailed online Study Guide in PDF format. You access it online. The Study Guides are typically about 900 pages. They contain all of the information in the Syngress print books; for example, our Online Training Course for Exam 70-648 comes with a Study Guide that contains 100% of the material that you'd buy if you bought the book, The Real MCTS/MCITP Exam 70-648 Prep Kit, on Amazon.com. (see tinyurl.com/qhfpdx.)

Yes, at SyngressCertification.com you can choose from three different free trials:

• Online Training Course
• Practice Exams
• Quick Test

We change the free trial material every few months. Subscribe to our newsletter if you'd like to be notified when we update the trial content.

Yes, all the material we sell from this website is all online. Syngress sells many other print products, which you can get from elsevierdirect.com or www.amazon.com.

Please send an email to elearning@elsevier.com.